Disclaimer
The information provided throughout this site is for educational purposes only and is not to be regarded as substitute for professional medical advice and should not be relied on as health or personal advice. The information provided is not intended to diagnose, treat, cure or prevent any disease. Always seek the guidance of your qualified health professional with any questions you may have regarding your health or a medical condition. Readers are advised to do their own research and make decisions based on their own needs and if required in partnership with a health care provider. If you are pregnant, nursing, have a medical condition or are taking any medication, please consult your physician.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service or Products that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, labels, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Return Policy
All sales are FINAL. The purchaser is personally responsible for any allergic digestive reaction or skin or otherwise sensitivities. You are personally responsible for doing your due diligence regarding any food sensitivities and the condition of your skin before applying any topical herbal formulas. We do not guarantee that there is no cross contamination of plant based ingredients or pollen in our herbals. It is recommended to always skin patch test prior to using any topical application. In purchasing from this website, you agree to the full disclaimer waiver in its entirety. River Poyton, River Rose Herbals, or any listed agents are liable not for an allergy or sensitivity that you experience upon purchasing.
Orders
CHANGES TO YOUR ORDER
Once your order has been processed we are unable to make changes. This includes combining orders, adjustments to your order or shipping details.
CANCELLING ORDERS
If you need to cancel an order, please contact us immediately. We will do our best to stop the order before it is prepared. Once an order is processed, we are unable to cancel it.
PROCESSING TIMES
The time I need to prepare an order for dispatch varies. For details, see individual items.
ESTIMATED SHIPPING TIMES
I'll do my best to meet these delivery estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
LOST OR STOLEN ITEMS
We are not responsible for items lost or stolen in transit. Please contact the mailing service you selected for more information or inquiries. We are not responsible if the wrong address was submitted and a package was sent to that address provided. If you have submitted an incorrect address, email us we we will provide a discount on your next order.
BROKEN ITEMS
If an item breaks in transit, please email us with a picture of the damage and your order number and we will be happy to replace it promptly to the best of our ability. If an item is no longer available, we will offer you your preference of a store credit or refund.